What's New


What's new for 2021



In an effort to provide Identified Users with as much information as possible, Public Services and Procurement Canada (PSPC) has included a series of questions and answers in each establishment profile. These questions and answers indicate what protocols and practices the establishment has put in place in order to keep the guests safe and secure in the public areas as well as in the rooms. You will find these questions and answers in the "Custom Questions" section of the profile. PSPC also strongly recommends that travellers check the establishments' Web site for the latest information on local restrictions that may apply.

Car Rental

As the protocols vary from company to company, as well as the long list of measures that some companies have applied, PSPC has decided to advise Identified Users to verify each company's Web site to get the latest and most accurate information on the protocols that apply.

For both the accommodation and car rental companies, PSPC reminds Identified Users that should they encounter a situation where they feel the establishment or car rental company is not applying the advertised protocols, that they should contact the PSPC Contract Management Section immediately for investigation.

City Rate Limits and Accommodations rates for 2021

The city rate limits and accommodation rates for 2021 remain the same as for 2020. This is due to the fact that PSPC has simply extended the agreements that were already in place. However, please be advised that due to the Covid-19 pandemic, some establishments are no longer in the directory due to temporary or permanent closures. Some have also requested not to participate for 2021.

New Hotel Directory Interface

The hotel directory now has a new interface. To find out what the new interface looks like and the key changes and features, a document is available on the welcome page of the directory.

Car Rental - Term of Standing Offer - Reminder

The Car Rental Standing Offers have a validity period of 3 years. They are valid until December 31, 2022. Please refer to the terms and conditions of the Car Rental Standing Offer for details.

Winter tires - Reminder

Although it is not mandatory in all the province, winter tires are mandatory on some highways in British Columbia. We encourage you to verify with the car rental company if they are required for the area you will be traveling to.

In the province of Québec, snow tires are mandatory on all vehicles between December 1 and March 15.

For all other provinces and territories, there are no laws concerning mandatory use of snow tires.